In retail and hospitality the roster changes weekly, driven by footfall, season and who has booked time off. The workforce is mixed — full-time, part-time, students, seasonal staff — each with their own hour limits. Across a network of sites the problem multiplies: every manager builds their own roster, and central consolidation ends up meaning files emailed around at month end.
Weekly shift scheduling
Build the roster per store or venue against expected footfall, and the system flags the hours where cover is too thin for the volume you are planning for. Configured for working-time rules in Taiwan and for reporting to the labour inspectorate.
The "Weekly shift scheduling" flow keeps the records required under applicable labour law.
Swaps and availability from a phone
Staff see their roster, set their availability and request a swap from their phone. The venue manager approves in one tap and the schedule updates for everyone. Configured for working-time rules in Taiwan and for reporting to the labour inspectorate.
The "Swaps and availability from a phone" flow keeps the records required under applicable labour law.
Part-time, students and seasonal staff
Part-time and fixed-term contracts are handled separately, each with its own hour limits, so a seasonal hiring wave does not bury the HR team in paperwork. Configured for working-time rules in Taiwan and for reporting to the labour inspectorate.
The "Part-time, students and seasonal staff" flow keeps the records required under applicable labour law.
Consolidation across locations
Attendance and labour cost from every store or restaurant land in a single dashboard, comparable side by side, without requesting reports from each location. Configured for working-time rules in Taiwan and for reporting to the labour inspectorate.
The "Consolidation across locations" flow keeps the records required under applicable labour law.
Fast onboarding for new staff
Documents are signed digitally before day one, and the induction checklist — kit, access, safety briefing — is complete by the time the new starter walks into their first shift. Configured for working-time rules in Taiwan and for reporting to the labour inspectorate.
The "Fast onboarding for new staff" flow keeps the records required under applicable labour law.
Frequently asked questions
How do I build rosters across several stores?
Rosters are built per location but stay visible centrally, so cover and cost can be compared between sites. The system flags intervals that are under-covered against expected volume, and shifts still without an assigned person, early enough for someone to act.
What rules apply to part-time contracts?
A part-time contract must state the agreed working time and how it is distributed, and overtime for part-time staff is restricted. The system needs to know each contract's limit and warn when it is approached, rather than leaving it to be discovered at payroll.
Can staff request shift swaps from their phone?
Yes. Staff see their roster, set their availability and submit a swap request, and the venue manager approves it in the same app. Once approved the roster updates for everyone involved and the change stays in the history, which matters if a dispute over hours worked comes up later.
How does 4softhr help with a seasonal hiring wave?
4softhr runs recruitment and onboarding in one flow: the advert is posted once, candidates are screened against fixed criteria, and documents are signed electronically before day one. For a wave of dozens of seasonal hires, that turns several days of paperwork into a process running in the background.